SongBird Spotlight
Looking at brand and small business challenges through a creative lens. Check out our latest blogs and step outside of the box and into the spotlight!
Retention marketing: Why your next lead should be your current customer
Welcome to the world of retention marketing - the art of marketing to your existing customer base. It’s all about focusing on loyalty. If your growth strategy is purely focused on acquisition, you’re leaving your easiest revenue on the table – and potentially alienating current customers that already love you.
Building customer loyalty that lasts past January 1st
You can’t keep relying on flash sales and limited time offers (even though they are great at getting eyeballs on you). You have to look at taking those new relationships to the next level so it’s not just about the spike in revenue over November/December.
You’re not just selling a product; you’re launching a long-term relationship. Here are four essential strategies to convert those one-time holiday purchasers into lifelong loyal customers.